Privacy Policy

How Brightadventure handles personal information for clients and website visitors in Australia.

Brightadventure provides wedding planning services in Australia. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our services and this website. We aim to handle data with care and in line with applicable Australian privacy principles.

Information we collect

We may collect details that help us deliver services: names, contact information, preferences for venues and styling, guest estimates, dates, and logistical notes. Through the website, we may receive basic analytics data such as pages viewed, device type, and approximate location derived from IP, which helps us improve usability and content relevance.

How we use information

Information is used to respond to enquiries, prepare proposals, recommend venues and suppliers, manage planning timelines, and coordinate event-day operations. We also use information to refine our services, maintain records, and communicate updates that may be relevant to your planning process. Where required, we may provide information to suppliers engaged for your event, limited to details necessary for their tasks.

Sharing and third parties

We share personal information with trusted suppliers and platforms that support our services, such as venue managers or scheduling tools. Sharing is guided by purpose limitation and reasonable safeguards. If a transfer is required across state or national borders for a specific service (for example, a software tool hosted overseas), we take steps intended to maintain comparable protection where feasible.

Security and retention

We apply practical measures such as access controls, encryption where suitable, and staff awareness to reduce risks of unauthorised access or misuse. Retention is based on legal obligations and operational needs. When information is *** longer required, we take reasonable steps to de-identify or delete it in a timely manner aligned with recordkeeping expectations.

Cookies and preferences

Cookies help remember settings and understand aggregate website activity. You can adjust browser settings to manage cookies. Our on-site banner allows you to accept or decline optional cookies. Essential cookies that support basic site functions may operate regardless of preference where strictly necessary.

Your choices

You may request access to the personal information we hold about you, ask for corrections if details are inaccurate, or express preferences about communications. We aim to respond within a reasonable time. If you unsubscribe from updates, we will keep essential records such as billing if required by law or for legitimate administrative purposes.

Children

Our services are designed for adults planning events. If we learn that personal information relating to a child was provided by a guardian for event logistics, we handle it with enhanced care and only for the relevant purpose.

Updates to this policy

We may update this Privacy Policy to reflect changes in services or legal guidance. The latest version will be posted on this page with an updated date. Continued use of our services after an update indicates that you have reviewed the current version.

Contact

For privacy questions or requests, contact Brightadventure at Brightadventure@outlook.com or call + (61) 43 782-91-05. Postal and meeting address: 24 Arundel Street, Newtown NSW 2042, Australia. If you are not satisfied with our response, you may consider guidance available from the Office of the Australian Information Commissioner.